Terms of service

All of Adya's products are handcrafted using the finest natural fabrics. The subtle variations in colour, texture and finish are the signature of the human hand. Creating each product is a lengthy process rooted in the craft-based traditions of hand spinning, dying, weaving, hand block printing and embroidery, each with its own regional specialty and character. We use both vegetable dyes and commercial dyes with the goal of minimising our impact on the environment while striving for the best colour properties. For our bleaching process we use only hydrogen peroxide which is 100% biodegradable.

 

CUSTOMISABLE BULK ORDERS

  • We offer discounts on bulk orders depending on the product and the total invoice amount.
  • You may also request to see products that are not featured on the web store.
  • Since we offer volume discounts, we cannot accept returns on bulk orders.
  • All orders must be pre-paid in full at the time of placing the order.
  • Adya has a dedicated team of professionals to handle product customisation  for heritage hotels, resorts and corporate houses.
  • You may write us to at info@adyajaipur.com with your name, company name, email, phone number, shipping address and the products you are interested in. Once we receive your request, you will soon receive a call/email from us with product pricing and an estimated shipping time.
  • Our customer service team is available from 9:30 a.m. to 6 p.m.. Contact us at 9057532095 or click the chat icon to chat with us any time regarding any inquiry.

 

PAYMENT METHODS

  • Credit Cards: Domestic and International Visa, MasterCard and American Express credit cards.
  • Debit Cards: Debit cards issued by most of the major banks.
  • Net banking: We allow net banking transactions from nearly 50 major Indian banks.
  • UPI
  • Google Pay / Paytym
  • Wallets (Freecharge, Airtel money, Amazon pay, PhonePe, Ola money, JioMoney, MobiKwik , PayZapp , PayPal , PhonePe Switch

Your billing amount will be shown in Indian Rupees on the payment gateway. This is equivalent to your order value.